I operate under the burden of an onerous reporting and regulatory system. This is necessitated by the fact that we have a government contract for the provision of language and literacy training, and governments love paperwork. The trouble with paperwork is that...well, actually there is a plethora of problems with paperwork. One of the difficulties is that it is notoriously prescriptive and inflexible. In other words, it does not always account for the blurred lines of reality. A quick example: We have a form called an IPA on which we must indicate that a client has improved in one skill indicator over the course of 100 hours of training. (Of course we have to provide physical evidence of this improvement)What happens if the client has not achieved a demonstrable increase? They have to. But what if they haven't improved? What if they can't? What if they are 60 years old and suffering from a myriad of health problems,and they had never been inside a classroom until they arrived in Australia two months ago? What then? I already told you, they have to show demonstrable improvement. So, last Thursday I hurriedly tried to complete my paperwork, which I should have been doing instead of sulkily attending the above mentioned meeting, before closing time, because as I said I like my job but not enough to do unpaid overtime. I wasn't a happy camper when I arrived home.
Grizzly as I was, I did not welcome the invitation to go shopping for a pair of shoes for my daughter, especially as it was not an invitation. To cut a long story short, the time spent out with my wife and daughter resulted in an unexpected recovery of good cheer, and subject matter for a blog post.What makes you grumpy? When have you been unexpectedly rescued from grumpiness?
Photo sources:
http://thegreenstraw.wordpress.com/category/paperwork/
http://www.redstripeclothing.com/news/post/2009/07/heaps_of_new_shoe_styles_instore!/
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